Customer Service
Customer Service
About our Customer Service Centre
Do you have a natural knack with customers? Want to take your talents somewhere with big rewards and even greater opportunity for progression? Providing 24/7 support and answering over 50,000 enquiries every week, our Customer Service team are the reason for our brilliant customer satisfaction rates. Whether by phone, e-mail or social media, they solving every challenge that comes their way: taking orders of all sizes, answering complex queries and giving guidance to the people who matter most – our customers.
Which role could you take on?
- Customer Service Manager
- Customer Service Specialist
- Customer Service Adviser
Over 15 years, Screwfix have helped me to build a career I love. There are many different areas of the business to explore and learn from, and plenty of opportunity to develop yourself.
we keep expanding
2021 in Numbers
Amidst difficult circumstances, we’re proud to say that 2021 was one of our best years yet. We opened 70 new stores, recruited 5751 people to our team, welcomed 8,000 new customers, and established a presence in France! What does that mean for Customer Service?
