Growth at Screwfix
From power tools and work wear to cables and pipe fittings, we offer over 11,000 products available for pick up from over 700 stores nationwide. Our full range of over 32,000 products can be ordered over the phone, online or from a local store, with orders taken up until 8pm for next day delivery to home or site.
At Screwfix, the customer is at the heart of everything we do, so if customer focus is important to you then this is the best place to be. Our mission is to help our customers get their jobs done quickly, affordably and right first time and we think we do a great job at it. Our Voice of the customer and Net Promoter scores are some of the best in the country and shows that our customers love what we do.
Here’s a little insight into what our goals, values and life at Screwfix is all about. These are the things that make us special. With over 11 million registered customers, we are in a unique position to understand them. Our rapid growth has seen us open, on average, a store a week for the last seven years. But we’re not stopping there, this year we plan to open another 50, creating 600 new jobs. More than 800 of our colleagues have been promoted internally over the past year, including many who have completed apprenticeships.
Feeling a Part of Something Bigger
We pull together as a team, doing what’s right for customers and colleagues. We welcome people who can add to the team and to our business, from all walks of life. We’re bold and ambitious, innovating and adapting how we work to make our customers’ lives easier. Being customer-obsessed makes our business successful and creates opportunities for everyone. Both within Screwfix and as part of the bigger Kingfisher group. There’s strength and security in the success we create.
Being Ourselves Brings Out the Best in Us
What you see is what you get at Screwfix. We’re a straightforward, honest business that’s practical to its core. We keep things simple. And our people can feel safe to be their real selves, supported and respected by all colleagues. We want our teams to have a mix of backgrounds, outlooks and experiences. We want everyone to feel supported and enabled to thrive at home and at work. We’re one big busy team that feels like a family. You’ll always know where you are with us. We’re open. We’re fair. We’re authentic.
Helping Build a Career That’s Right for You
Building a successful business means creating new opportunities for our colleagues. We help people pursue their goals and reach their potential, whatever their ambition. We’ll support your development and growth, to create a career that works for you. We’re a business of do-ers. We want you to get on. We’re creating a culture of continuous learning, equipping you with skills for both work and life.
Our sustainability objectives play a key role in our business strategy. Sustainable product options, sourcing policies and supplier ethical auditing all contribute to our position of product leadership.
We also look at our own business operations to reduce environmental impacts.
Improving the way we deal with product packaging, energy use and waste all mean that we can provide value and convenience across our multi-channel offering without a disproportionate environmental and human cost.
For information on our progress see our Kingfisher Responsible Business page.