Digital & Data
Retail Media Operations Manager
About the job
Key responsibilities
What you’ll be doing
- Lead the Retail Media Operations team, ensuring campaigns are delivered accurately, on time, and to the highest standard for our vendor partners.
- Manage day-to-day media operations – ensuring every campaign is briefed, approved, and deployed correctly and on time.
- Drive yield optimisation across our on-site adtech platform – tracking performance, floor prices, and pricing strategy.
- Work closely with the Retail Media Lead to define yearly goals, priorities, and success measures to grow our Retail Media income stream.
- Build strong relationships with Marketing, Digital, and channel leads to ensure smooth planning and delivery.
- Own the financial reporting and invoicing process, ensuring everything is accurate and paid on time.
- Continuously improve internal processes, workflows, and SLAs to keep things running efficiently.
- Coach and develop your team, providing feedback, guidance, and opportunities to learn and grow.
Required skills & experience
What we’re looking for
- Network establishment; this role requires strong internal and external stakeholder engagement to align on media propositions and ensure SLA’s are defined and maintained
- Previous experience in a similar or adjacent role in a Retail Media network is highly desirable
- Deep understanding of the ad technology space within Retail Media, with huge appetite to learn and build networks in the space
- Highly organised, able to juggle the various demands of stakeholders both internal and external
What’s in it for you
You’ll join a growing Retail Media team at the heart of Screwfix’s Ecommerce function – a team that’s shaping how we work with supplier partners and driving new opportunities across our digital estate.
At Screwfix, your wellbeing comes first
Financial wellbeing
- Up to 14% employer pension contributions
- Life cover up to 4x your salary
- Discretionary annual bonus up to 20%
- Wagestream access to track earnings and save
- Access to the Kingfisher Share Scheme
Opportunities to grow
- Career progression and development programmes
- Coaching and mentoring to help you thrive
- Support networks to help you thrive and achieve your goals
Health & wellness
- 24/7 GP services for you and your family
- Health cash plan and discounted gym memberships
- Access to wellbeing resources, including PepTalk
Everyday perks
- 33 days' holiday (including bank holidays, 5 of which can be taken flexibly)
- 20% discount at Screwfix and B&Q
- Cycle-to-work scheme and savings on bikes
- Exclusive offers and discounts via our Hapi app
If you love keeping things running smoothly and want to be part of building something exciting in Retail Media, we’d love to hear from you.
Apply now and help power the next chapter of Retail Media at Screwfix.
We believe in equity for all. Please let us know at careers@screwfix.com if you need any additional support or adjustments when it comes to your application.
NO AGENCIES PLEASE
#LI-Hybrid
Training programmes
We’re growing, and we want our people grow with us. That’s why we pull out all the stops to make sure our people continue to learn and develop new skills. It’s all about giving you the tools to build a career that’s right for you.
Open Development Programme
You can take your career almost anywhere at Screwfix. Whether you want to side-step into another department or expand your business knowledge, this programme offers a huge range of learning modules and is open to all colleagues.
Aspiring Leader Programme
For those looking to step into management, this programme focuses on action-based learning. Under close mentorship, you’ll develop leadership skills as you take on real business challenges.
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“Our aim is to drive sales to the website through paid and display advertising. And we work really closely with the marketing team to make sure everything looks on-brand.”
“Our plan is to ensure customer satisfaction with our website. Navigation, search, optimisation – they’re all things that are key to my role.”
“The day is varied. You could be merchandising for a new promotion, liaising with buyers on that or working on a website optimisation task. In International, you could also be looking after translation.”
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Plan your commute
Be yourself
at Screwfix
We all do better when we’re celebrated for who we are. Which is why a warm, equal and inclusive culture is integral to our culture at Screwfix. Our Employee Inclusion Network, 'Us', helps colleagues to share ideas and work collaboratively in pursuit of a fairer, more diverse workplace. With the support of our leadership team, ‘Us’ is comprised and led by true Ambassadors for Diversity & Inclusion. It’s an open space where colleagues can share experiences, learn about allyship, and ultimately, feel free to be themselves.
Application process
Apply
Applying online is simple. Fill in some basic details and upload your most recent CV. If you’re applying for a S.A. you’ll also need to complete a Situational Judgement Test.
Interview
Prior to your interview, we recommend a thorough read of our careers page and even a trip to your local Trade Counter, to learn as much about us as possible. Your interview will consist of competency-based questions, and a chat about your experience, knowledge of Screwfix and the role you’ve applied for. Interviews may be held on the phone or over video chat, followed by a visit to store to meet the team.
Offer
If we think we’re a good match, we’ll make you an official offer. Once you’ve accepted and we’ve completed the pre-employment checks, you’ll receive your shiny new contract.