Retail
Retail
Supervisor

About the job

  • Unit 2 Vertex Business Park, Emersons Green, BS16 7LB
  • Up to £10.60 per hour
  • Full Time (37.5 hours) - Permanent

Overview

You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!

Key responsibilities

WHAT’S IT LIKE TO BE A RETAIL SUPERVISOR?

  • Host – you’ll be the lead host in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them
  • Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
  • Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!

Want to know more? Check out a day in the life of a Trade Counter video

In line with government advice we've adapted how we operate in store to ensure we keep you, our customers, colleagues and families safe. As guidelines change, our ask of you is to remain flexible and adaptable as we work through the solutions together.

Required skills & experience

YOU ARE…

  • An experienced supervisor, used to managing a small team in a fast-paced environment
  • Great at giving amazing customer service, and able to translate that into sales
  • Inquisitive, ever-questioning and ever-improving
  • Passionate about our business
  • Friendly, flexible, reliable, honest and like to work hard!

WHAT’S IN IT FOR YOU?

Joining Screwfix means joining a growing team – full of support, opportunities, and fun! We offer a competitive salary, 28 days’ holiday, an award-winning company pension scheme - up to 14% Kingfisher contribution, life cover, 20% discount with Screwfix and B&Q, discounted healthcare and company share save schemes are all on offer. We’ll also help you be the best you can be, with excellent training and ongoing development.

*Our hourly rates may include a location allowance which is reviewed annually and may change.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.

If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com

Training
programmes

We’re growing, and we want our people grow with us. That’s why we pull out all the stops to make sure our people continue to learn and develop new skills. It’s all about giving you the tools to build a career that’s right for you.

Plan your commute

See in Google Maps

Be yourself
at Screwfix

We all want to feel able to be ourselves. To have the same treatment, opportunities and recognition. When we stop thinking about our differences and come together, we’re united by our ambitions. This year, we launched our Inclusion Network, Us. It’s an initiative driven by colleagues from across the business who are passionate about helping to build an accepting, inclusive and educated culture where colleagues feel they can be their true selves and reach their potential. This is when we can accomplish incredible things.

Working during COVID-19

As an essential retailer, we are still trading even through lockdowns. But it’s important our colleagues can stay safe at work.

Social Distancing

We have social distancing measures in place across all of our stores and Contact Centre, with colleagues in Head Office encouraged to work from home. We have also laid out one-way systems and 2m distance signage across sites.

Colleague Protection

To ensure protection, PPE is available for our colleagues and face coverings must be worn by customers. We also have sanitising stations available across all of our sites and regularly test our sites to ensure they remain sterile.

Perspex screens

We have also installed Perspex screens in store so our colleagues are protected, and our customers can continue to shop safely and normally.

Application process

Applying

Fill in some basic details about yourself and upload your most recent CV. If you’re applying for a S.A. you’ll also need to complete a Situational Judgement Test.

Interview

Prepare for a competency-based interview and questions around your experience, knowledge of Screwfix and the role you’ve applied for. Interviews may be held over the phone or on video. Then, we might ask you to visit one of our stores to meet the teams. To prepare, we recommend taking a look around this website and even popping into a Trade Counter, to learn as much about us as possible.

Decision

If we decide we’re both a good match, we will make you an official offer. Then, once you’ve accepted and we have completed pre-employment checks, you’ll receive your contract.

Retail Supervisor

  • Emersons Green
  • Up to £10.60 per hour
  • Full Time (37.5 hours) - Permanent