Head office

About the job

  • Trade House, Mead Avenue, Houndstone Business Park, Yeovil, BA22 8RT
  • From £21,000
  • Full Time (37.5 hours) - Fixed


Having surpassed £2bn in sales in a record-breaking year and an ambitious growth plan in place, there has never been a more exciting time to join Screwfix! We are looking for passionate Account Sales Representative to join our B2B team.

Reporting to the Sales Support Manager, you will be responsible for supporting the B2B Account Managers in the growth and sales of our B2B customer accounts. You will proactively contact our customers (both existing and prospective) to drive the success of B2B Key Accounts in various campaigns, ensuring that our customers receive the high level of service they expect from Screwfix through proactive and regular planned contact.

Key responsibilities

  • Be a point of contact for our lower tier Key Account customers, building effective relationships & offering support & resolution for a variety of customer queries.
  • Build strong relationships with internal stakeholders.
  • Deliver call campaigns to drive sales growth & lead generation when volumes require.
  • Reporting using Excel & CRM reporting system.
  • Be proactive and take ownership to ensure sales growth and customer experience is optimised.
  • Provide office support when the account managers are visiting customers, being a point of contact.

Required skills & experience

Required Skills & Experience

  • A proven background in customer sales and service.
  • Experience in relationship building, using natural conversational skills to enhance sales opportunities by listening and understanding customer needs.
  • Experience in using Excel.
  • Sales Orientated- tenacious, positive & motivated.
  • Flexible & adaptable- skilled at managing your own workloads & working on your own initiative and be able to multi-task.
  • Communication– a clear & confident communicator both over the phone & through written communication.


  • 28 days’ holiday, increasing with each years’ service
  • Award winning pension scheme – up to 14% Kingfisher contribution
  • 20% discount with Screwfix and B&Q
  • Discounted healthcare and life cover
  • Loyalty recognition & company share save scheme
  • Currently working flexibly from home
  • In-house training and development

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If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com


We’re growing, and we want our people grow with us. That’s why we pull out all the stops to make sure our people continue to learn and develop new skills. It’s all about giving you the tools to build a career that’s right for you.

Be yourself
at Screwfix

We all want to feel able to be ourselves. To have the same treatment, opportunities and recognition. When we stop thinking about our differences and come together, we’re united by our ambitions. This year, we launched our Inclusion Network, Us. It’s an initiative driven by colleagues from across the business who are passionate about helping to build an accepting, inclusive and educated culture where colleagues feel they can be their true selves and reach their potential. This is when we can accomplish incredible things.

Head Office

At the heart of the West Country in Yeovil, Somerset - is our Head Office. Within easy reach of London, Somerset offers the perfect balance of tranquillity and opportunity.

active customers
in sales
products overall

Head Office location

Trade House, Houndstone Business Park, Mead Ave, Yeovil BA22 8RT

Working during COVID-19

As an essential retailer, we are still trading even through lockdowns. But it’s important our colleagues can stay safe at work.

Social Distancing

We have social distancing measures in place across all of our stores and Contact Centre, with colleagues in Head Office encouraged to work from home. We have also laid out one-way systems and 2m distance signage across sites.

Colleague Protection

To ensure protection, PPE is available for our colleagues and face coverings must be worn by customers. We also have sanitising stations available across all of our sites and regularly test our sites to ensure they remain sterile.

Perspex screens

We have also installed Perspex screens in store so our colleagues are protected, and our customers can continue to shop safely and normally.

Application process


Simple, quick and easy. Just complete our application form and attach your CV. Then sit back whilst we review your application.


Prepare for a competency-based interview and questions around your experience, knowledge of Screwfix and the role you’ve applied for. We recommend taking a look at our careers page and even popping into a Trade Counter, to learn as much about us as possible.


If we decide we’re both a good match, we will make you an official offer. Then, once you’ve accepted and we have completed pre-employment checks, you’ll receive your contract.

Account Sales Advisor

  • Yeovil
  • From £21,000
  • Full Time (37.5 hours) - Fixed