Customer Service
Customer Service

About our
Customer Service Centre

Offering 24/7 support to our customers, directly from our Head Office site. Answering over 50,000 enquiries every week. We do our best to help, whether by phone, e-mail or social media. Solving every challenge that comes our way, we take orders of all sizes, answer complex queries and give guidance – speaking to customers directly or helping our store-based colleagues give the best advice.

Where will you fit?

  • Customer Service Manager
  • Customer Service Specialist
  • Customer Service Adviser

we keep expanding

2020 in Numbers

Through 2020, we were able to go from strength to strength. Not only did we reach a milestone of £2 billion in sales, but along the way we were able to open more stores, create new jobs and continue to invest in our colleagues.

m
customers helped
m
phone calls
£
bn
in sales

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