Retail
Retail
Assistant

About the job

  • Unit 6 Tungsten Business Park, Caswell Road, Brackmills, Northampton, NN4 7BZ
  • Up to £9.00 per hour
  • Part Time (30 hours) - Permanent

Overview

You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes, you’ll be on the right track for a promising career with us!

Key responsibilities

WHAT’S IT LIKE TO BE A RETAIL ASSISTANT?

  • Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them
  • Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high
  • Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way!


Want to know more? Check out a day in the life of a Trade Counter video

Required skills & experience

YOU ARE…

  • Amazing at giving great service, with a positive can-do, no-nonsense approach
  • Prepared to work hard and make the most of our training
  • A great communicator who loves to help people
  • Willing to learn, you don’t need retail experience to succeed
  • Friendly, flexible, reliable, honest and enthusiastic!

WHAT’S IN IT FOR ME?

Joining Screwfix means joining a growing team – full of support, opportunities, and fun! We offer a competitive salary, 28 days’ holiday, an award-winning company pension scheme - up to 14% Kingfisher contribution, life cover, 20% discount with Screwfix and B&Q, discounted healthcare and company share save schemes. With excellent training and ongoing development, we’ll also help you be the best you can be.

About Screwfix

We’re Screwfix and we’re proud of it. We’re proud of where we’ve come from, what we’ve achieved and our ambitions for the future. But more than that – we’re proud of who we are. We’re 12,000 people each with our own stories to tell. We don’t have a type and we like it that way.

If you join us, you’ll be joining a true market leader and one of the fastest growing retailers in the UK and Ireland with over 700 stores. Your growth will also be critical to us, and we’ll support you to reach your potential and achieve your ambitions, no matter what they are.

We’re also a true leader in the E-Commerce industry, and part of the 77,000 people strong Kingfisher PLC Group alongside big names such as B&Q, Castorama and Brico Depot. Join our team and become a part of #LifeAtScrewfix!

Please note, this advert may close early if the appropriate number of applications has been reached.

*Our hourly rates may include a location allowance which is reviewed annually and may change.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.

If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com

#LI-DNI

Training
programmes

We’re growing, and we want our people grow with us. That’s why we pull out all the stops to make sure our people continue to learn and develop new skills. It’s all about giving you the tools to build a career that’s right for you.

Plan your commute

See in Google Maps

Be yourself
at Screwfix

We all want to feel able to be ourselves. To have the same treatment, opportunities and recognition. When we stop thinking about our differences and come together, we’re united by our ambitions. This year, we launched our Inclusion Network, Us. It’s an initiative driven by colleagues from across the business who are passionate about helping to build an accepting, inclusive and educated culture where colleagues feel they can be their true selves and reach their potential. This is when we can accomplish incredible things.

Working during COVID-19

As an essential retailer, we are still trading even through lockdowns. But it’s important our colleagues can stay safe at work.

Social Distancing

We have social distancing measures in place across all of our stores and Contact Centre, with colleagues in Head Office encouraged to work from home. We have also laid out one-way systems and 2m distance signage across sites.

Colleague Protection

To ensure protection, PPE is available for our colleagues and face coverings must be worn by customers. We also have sanitising stations available across all of our sites and regularly test our sites to ensure they remain sterile.

Perspex screens

We have also installed Perspex screens in store so our colleagues are protected, and our customers can continue to shop safely and normally.

Application process

Applying

Fill in some basic details about yourself and upload your most recent CV. If you’re applying for a S.A. you’ll also need to complete a Situational Judgement Test.

Interview

Prepare for a competency-based interview and questions around your experience, knowledge of Screwfix and the role you’ve applied for. Interviews may be held over the phone or on video. Then, we might ask you to visit one of our stores to meet the teams. To prepare, we recommend taking a look around this website and even popping into a Trade Counter, to learn as much about us as possible.

Decision

If we decide we’re both a good match, we will make you an official offer. Then, once you’ve accepted and we have completed pre-employment checks, you’ll receive your contract.

Retail Assistant

  • Northampton
  • Up to £9.00 per hour
  • Part Time (30 hours) - Permanent